Our Commitment to Fairness
At Serbisyo247PH, we understand that issues can sometimes arise during service delivery. Our Mediation Center is designed to resolve disputes fairly and efficiently, maintaining the high-trust standard of our platform.
⚖️ File a Dispute Ticket
Flag a booking issue within 48 hours for immediate compliance review.
📋 Your Active Dispute Tickets
Sign in to view your submitted mediation tickets.
How It Works
- Report an Issue: Either party can flag a booking for mediation within 48 hours of service completion.
- Neutral Review: Our Compliance Agents review the evidence provided (photos, chat logs, milestone approvals).
- Resolution: We aim for a resolution within 3-5 business days, which may include partial refunds or corrective work.
Escrow Protection
Where milestone-based escrow applies, funds can be held until the agreed service milestone is completed. This adds another layer of protection for both clients and providers.